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Diversity and inclusion efforts work best with tech tools: Expert

By HR Reporter |

‘Technology can help reduce bias, diversify talent pools, connect and engage employees and identify gaps in representation’

Employers shouldn’t forget about employing technology to advance the goals of diversity and inclusion, says an expert.

The tools can be used to develop and advance talent through learning, mentorships, high-potential assessment, and performance management, says Fellicia Foster, vice-president, U.S. head of inclusion and diversity at BMO Harris Bank.

They can also engage and retain talent through employee experience, employee communications, and employee voice, while analytics can be used “to have an understanding of the  workforce and to develop the diversity and inclusion business case,” she says.

“At its best, technology can help reduce bias, diversify talent pools, connect and engage employees and identify gaps in representation. As with any corporate initiative, technology helps us meet employees where they are in terms of delivering content and providing accessible learning resources.”