Settlement Information for Newcomers

Settlement Information For Newcomers

Immigrant Settlement Guides and Websites

Here you will find 45+ guides, videos and websites that cover a range of topics important to immigrant settlement and integration.

Settlement

IRCC Pre-Arrival Services

New immigrants can get free in-person and online services to help them prepare for and adjust to life in Canada. Pre-arrival services can help new immigrants get their education and work experience recognized in Canada, connect with employers, and access free services when they arrive in Canada.

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Community Airport Newcomers Network

The Community Airport Newcomers Network (CANN) provides information to newly landed immigrants and refugees. Services are provided inside the secured area at the Vancouver International Airport and are available immediately upon arrival into Canada.

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WelcomeBC

The WelcomeBC website provides information for immigrants and service providers on topics related to settling and working in BC. Visit this site to find information on immigration, jobs, education and work experience recognition, support services, and more.

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Newcomers’ Guide

The BC Newcomers’ Guide helps new immigrants settle in BC. It is available in English and in 12 other languages — Arabic, Chinese Simplified, Chinese Traditional, Dari, Farsi, French, Korean, Punjabi, Russian, Spanish, Tagalog and Ukrainian.

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Newcomers’ Videos

Information from the BC Newcomers’ Guide is available in videos in several languages. View the videos to learn about government services and get tips on money management and banking, health care, public transportation, and more.

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IRCC Videos – Immigrating and Settling in Canada

Immigration, Refugees and Citizenship Canada (IRCC) has a series of videos that help new immigrants settle into their new life in Canada. The videos provide information on what new immigrants should do in their first two weeks in Canada, on renting or buying a home, on learning English or French, and on working in Canada.

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Cost of living in BC

WorkBC’s Cost of Living Calculator provides cost of living estimates based on cities / neighbourhoods, occupations, and other information such as house size and modes of transportation.

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Legal Aid BC

Legal Aid BC provides legal information, advice, and representation services. They help British Columbians with serious family problems, child protection, immigration, and criminal law. Legal Aid BC’s priority is to serve people with low incomes, but their services are available to all British Columbians.

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Discover Canada: The Rights and Responsibilities of Citizenship

This study guide helps immigrants prepare to take the Canadian citizenship test. This guide was developed by the Government of Canada.

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Employment

WorkBC

The WorkBC website helps people understand local labour markets, explore career options, and find jobs. The website features a list of WorkBC Employment Services Centres.

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WorkBC Resources for New Immigrants

WorkBC provides services to help immigrants succeed in the BC job market. Visit this page to learn about employment services, available jobs, success stories, and more.

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Career Paths for Skilled Immigrants Program

Career Paths for Skilled Immigrants helps new immigrants find employment that uses the education and experience they bring to Canada. Career Paths offers occupation-specific supports including language training.

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WorkBC Career Profiles

WorkBC Career Profiles provides overviews of 500 occupations in BC including annual earnings, educational requirements, and industry highlights. Profiles are based on National Occupational Classification (NOC) 2016, a system of classifying all occupations in Canada.

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Getting Certified to Work in BC

Some jobs in BC are regulated. This means people need specific education and training to do these jobs and they need to prove that they have the required skills and training. Visit this site to learn about regulated jobs including certification and training and education.

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WorkBC Job Search

WorkBC helps British Columbians navigate BC’s labour market. Check out the WorkBC Job Search to browse thousands of jobs in BC.

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High Opportunity Occupations

High Opportunity Occupations are jobs that are expected to experience higher demand and offer higher pay compared to other occupations. Visit this site to learn about occupations in BC that are expected to offer the best opportunities over the next 10 years. You can search for occupations by region, education, and wage.

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Top In-Demand Trades

According to BC’s Labour Market Outlook, a variety of industries are expected to have thousands of job openings in the skilled trades in the coming years. Visit this website to explore the trades that are most in demand in BC.

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Job Bank: Explore the Canadian Labour Market

Visit this site to explore the Canadian labour Market and learn more about occupations. You can search the Job Bank by occupation, wages, outlook, job title, or location.

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Language Learning

Centre for Canadian Language Benchmarks

Canadian Language Benchmarks (CLB) are used across Canada to assess the English and / or French language proficiency of adult immigrants and prospective immigrants for living and working in Canada. Visit this website to learn about CLB and to find English and French learning and teaching resources and language assessment information and tools.

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LINC Home Study Canada (LHS)

The Centre for Education & Training’s LINC Home Study Canada (LHS) program provides free distance education for eligible newcomers who cannot attend Language Instruction for Newcomers to Canada (LINC) classes in person.

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ABC Life Literacy Canada

ABC Life Literacy Canada is a non-profit organization that aims to strengthen organizations that promote adult learning. Visit ABC Life Literacy Canada’s website to find a literacy program in your community or access free online activities and resources.

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Free Language Learning Resources

Using your local public library card, you can access to a wide range of free resources to learn English, French, and other languages. Visit the library in your community or its website for details and instructions.

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Education

WorkBC Parents

WorkBC Parents is a career development resource for parents, guardians, relatives, or friends working with a young person as they explore career and education options.

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Education Planner BC

EducationPlannerBC helps learners plan, search, and apply for admission to post-secondary institutions in BC. Students can use the Plan section to find articles and information about the different paths along the student journey.

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Health

BC Health Guide

The BC Health Guide Handbook has information on how to recognize and manage common health problems. Learn about preventing illness, home treatment options, and when you should see a doctor. The guide is available in Chinese, Farsi, French, and Punjabi.

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Kids Help Phone

Kids Help Phone offers free and confidential mental health support to all young people across Canada including newcomers. The website offers mental health tips, tools, and stories for newcomers. You can connect with Kids Help Phone via text, Facebook messenger, phone and live chat.

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HealthLink BC

HealthLink BC provides free non-emergency health information and advice that is available 24 hours a day, 7 days a week by telephone, a website, a mobile app, and printable information. If you have questions, you can call HealthLink BC at 8-1-1 toll-free in BC. For people who are deaf or hard of hearing, call 7-1-1.

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HealthLink BC – In Your Language

HealthLink BC has translation services in more than 130 languages. When you call 8-1-1, say the name of your language (for example, “Punjabi”). The Translated Resources section of the HealthLink BC provides health resources in some of the languages most common spoken by BC residents.

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Canada’s Food Guide

Canada’s Food Guide provides access to information about healthy eating. The food guide snapshot is available in 17 languages: Arabic, Farsi, German, Hindi, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Simplified Chinese (Mandarin), Spanish, Tagalog, Tamil, Traditional Chinese, Urdu, and Vietnamese.

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Fraser Health Patient Education

In this directory you can enter key words and a language to see what related mental health resources are available in that language. For example, in Hindi and Punjabi, you can find Keep your Brain Healthy, and in Simplified Chinese, French and Punjabi you can find Substance Use: Overdose Survival Guide. There are 18 languages in total, with 20 resources in Punjabi, 10 in Simplified Chinese, 2 in Tagalog, etc.

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Mental Health

Your Mental Health and Well-being

This 3-minute video is one in a series developed by Immigration, Refugees and Citizenship Canada (IRCC). It outlines some of the difficult thoughts and feelings newcomers may face as they settle in Canada, where they can get help, and some suggestions for things newcomers can do to maintain their own mental health.

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Newcomers Mental Health

These 3 mental health resources were published by the Canadian Mental Health Association (CMHA), British Columbia Division, in July 2024. Booklets are available in multiple languages including Arabic, Chinese, Hindi, Pashtu, Persian, Punjabi, Spanish and Ukrainian.

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Heretohelp

Heretohelp is a project of the BC Partners for Mental Health and Substance Use Information. The website provides comprehensive and quality information for navigating mental health and substance use problems and improving mental health. It includes screening self-tests, personal stories, workbooks and answers to commonly asked questions. Information is available in multiple languages including: Arabic, Simplified & Traditional Chinese, Farsi/Dari, French, Korean, Punjabi, Japanese and Vietnamese.

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Asking For Help When Things Are Not Right: Information in Other Languages

This page from the Centre for Addiction and Mental Health (CAMH) provides mental health-related factsheets and booklets in multiple languages, including Arabic, Bengali, Chinese, Dari, Farsi, Hindi, Korean, Russian, Somali, Spanish, Vietnamese and more.

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Crisis Centre BC

Call or text 988 for a safe space to talk, 24 hours a day, every day. Are you having thoughts of suicide? Call or text 988. Are you experiencing a mental health crisis? Call 310-6789. A responder will be there to listen, talk things through, and provide the support you need. This site also explains What Should I Expect When I call the Crisis Line? and has a Questions and Answers tab that answer frequently asked questions about suicide.

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Kids Help Phone

Kids Help Phone provides phone counselling with help from trained interpreters in over 100 languages, including Ukrainian, Russian, Pashto, Dari, Mandarin and Arabic. You can contact Kids Help Phone for support with any issue on your mind, big or small. You can connect about things like anxiety, depression, isolation, relationships, bullying, abuse, school, jobs, grief, loss, racism, discrimination and more. Call 1-800-668-6868. The website also has 400 resources including videos, games and tools to help young people learn more about their well-being.

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Refugee Supports

The BC Refugee Hub

The BC Refugee Hub provides information about refugees arriving in British Columbia, reports and publications, statistics and factsheets, and a resource centre with a variety of information to support refugee settlement in BC.

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Refugee Claim Process

Refugee Claim Process resources are for refugee claimants and their service providers. The resources educate, guide, and support refugee claimants who are preparing for their refugee hearings.

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My Refugee Claim

This website helps refugee claimants get informed, connected, and prepared to participate in the refugee claim process.

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BC Government: Welcome Ukraine

The Welcoming Ukraine website helps Ukrainians arriving in BC and helps residents volunteer and donate to support Ukrainian newcomers. The website is available in English, Ukrainian, and Russian.

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AMSSA: Ukrainian Migration Resources

Visit AMSSA’s Ukrainian Migration Resources webpage to learn about Government of Canada and Province of BC programs and supports that help Ukrainian nationals and their family members find safety in Canada.

For more information on these supports, visit the AMSSA ‘Ukrainian Migration Resources’ webpage.

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Canada-Ukraine Transitional Financial Assistance

Visit this factsheet to learn about transitional financial assistance from the Government of Canada to help Ukrainians newcomers and their dependents arriving in Canada (including those who have already arrived) meet their basic needs

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Newcomer LGBTQ2S+

Government of BC – Gender Equity & LGBTQ2S+ Resources

Visit this website to learn about Province of BC services and supports related to general equity and for members of the LGBTQ2S+ community including access to childcare, health care, education and training, affordable housing, counselling and crisis support services, as well as support for people facing domestic violence and sexual assault.

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Trans Care BC: Newcomers & Refugees

This website provides information on the BC health care systems and on resources, services, and supports for transgender, non-binary, and Two-Spirit newcomers.

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LGBTQ+ Youth Resource Guide for B.C.

This guide features information on resources such as phone lines, shelters, drop-in programs, and other informational sites that will help youth and service providers navigate options for LGBTQ2S+ youth to find support.

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Rainbow Refugee – Support and Advocacy for LGBTQ+ Refugees

Rainbow Refugee is a Vancouver-based community group that supports people seeking refugee protection in Canada because of persecution based on sexual orientation, gender identity, gender expression (SOGI), or HIV status.

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QMUNITY – BC’s Queer, Trans, and Two-Spirit Resource Centre

QMUNITY is a non-profit organization that works to improve queer, trans, and Two-Spirit lives. QMUNITY provides a safe space for LGBTQ2S+ people and their allies to fully self-express while feeling welcome and included.

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Prideline

The Prideline is a phone line that provides information for members of the LGBTQ2S+ community on social and community events; tourist information; referrals to social service agencies, support groups, LGTB friendly doctors or therapists; and information on services offered at The Centre. It operates 7 days per week from 7:00 p.m. to 10:00 p.m.

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Learning About BC’s First Nations & Indigenous Peoples

Surrey First Peoples Guide for Newcomers

The Surrey First Peoples Guide for Newcomers provides information on the traditional protocols, histories, and current realities of Indigenous, Metis, and Inuit people in Canada, and addresses common misconceptions about the First People of this land. The guide takes a community-centred approach that seeks to uplift and amplify the voices of the land-based Nations that Surrey occupies.

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First Peoples: A Guide for Newcomers

This guide provides information about the First Peoples in Vancouver. It introduces newcomers to three important topics: who are Aboriginal people (or First Peoples) in Vancouver and Canada; a brief overview of the relationship between the Government of Canada and First Peoples; and current initiatives and ways for newcomers to learn more about Aboriginal people in the community.

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Native Land Digital

Native Land Digital strives to create and foster conversations about the history of colonialism, Indigenous ways of knowing, and settler-Indigenous relations, through educational resources and information.

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Video: Welcome to Our Homeland

As of 2016, there were 1,673,785 Indigenous people in Canada, which represented 4.9% of the total population. This video introduces Indigenous people’s values and views while highlighting some of the many complex historical events that have shaped this country and the relationship between Indigenous and non-Indigenous peoples.

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Nouveaux Arrivants Francophones

La coopérative d’immigration francophone de la Colombie-Britannique

Le Programme d’immigration francophone de la Colombie-Britannique offre des services d’établissement gratuits, d’intégration et d’aide à l’emploi aux détenteurs d’un statut d’immigration au Canada ainsi qu’aux citoyens naturalisés. Découvrez comment des services individuels et personnalisés peuvent vous aider.

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IRCC – Immigrer dans une communauté francophone hors du Québec

Ce site fournit des informations aux nouveaux arrivants francophones intéressés à s’établir dans des communautés hors du Québec.

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Aider et orienter les nouveaux arrivants en Colombie-Britannique

Il y a au total plus de 40 organisations communautaires, organismes et institutions francophones pour accueillir et aiguiller les nouveaux arrivants d’expression française en Colombie-Britannique. Le Répertoire des services francophones développé par le RIFCB permettent de trouver facilement les organismes de notre communauté et leurs services.

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Public Health Services Authority – Services Francophones

Ce site fournit des renseignements sur les ressources et les services de santé en français en Colombie-Britannique.

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